What happens in the lingerie store stays in the lingerie store.
That is the rule Lynne Taylor has lived by in her 21 years running Nancy’s – and she makes no exceptions now.
“People have got to feel they can have their privacy when they come in here.”
She has sold the Thames St business and was looking forward to spending more time with family and friends, and tripping around, in retirement.
Mrs Taylor took over the store from original owner Nancy Dunne. Her husband had died and she was working at what was then The Bridge Cafe.
“I just looked at it, and thought ‘I’d like to do that’.”
A lot has changed in those 21 years, the biggest change being technology.
“We buy six months ahead in here, so we were looking at swimwear the other day .. usually I get a catalogue to work from, but there’s no catalogue now. You have to go on the internet.”
Competition in the form of online shopping had been challenging for the business, she said.
The part of the job Mrs Taylor enjoyed most was helping people and making sure things were a good fit.
“We’ve had some lovely customers .. I think people feel nice when they get things that fit them properly.”
She also enjoyed choosing what to buy in for the store.
A down side had been the lack of holidays. Being the sole operator of the store, the most time she had taken off in one go was seven days.
Anna King, who owns Harbour Street Collective Cafe, will be taking over Nancy’s on April 1, and said she would love to have support from local shoppers.
She would close the store for a few days to give it a small makeover and looked forward to the challenge of running the shop.
Mrs King was planning on extending the range on offer to include accessories and also activewear.
“The biggest thing for me is making it at an affordable price,” she said.