Rest-home manager returns to NZ, ready for challenge
Oamaru’s Rendell on Reed has a new manager, who is determined to keep the rest-home moving forward after a difficult couple of years.
Carl Hutchby, originally of Whanganui, started in the role on November 9 but was formally welcomed to the rest-home on Monday.
Between 2010 and 2012, he worked as clinical director and clinical nurse manager for the West Coast District Health Board before taking on the role of chief executive and clinical director of the Te Paepae Arahi Trust.
He was involved in the Pacific caucus at the United Nations World Indigenous Conference, held in the United States for the first time last year, and has worked with Native American people in New York. He has been a member of the International Indian Treaty Council.
After a short stint overseas, Mr Hutchby felt he couldn’t turn down the opportunity to return to his home country.
‘‘I felt like it was time to come home and I love the South Island. This job came up so I said, yes, I’ll take it.’’
He said he loved working in the aged care sector and was set on turning around Rendell on Reed’s fortunes.
Earlier this year, some staff members approached the Service and Food Workers Union for help after their shifts were changed to ‘‘zero-hour’’
HIL Management Services Ltd, which is contracted to manage the home, agreed to give staff more control over their shifts after talks with the union in September.
Age Concern Waitaki now holds regular meetings with residents at the home to discuss any issues.
The rest-home was faulted for its care in August after it was revealed that, in 2013, staff did nothing to prevent a woman bringing morphine on to the
premises to administer to her dying mother.
Mr Hutchby said the rest-home’s reputation had taken a hit. He wanted to restore it by bringing it up to what he called the ‘‘gold standard’’.
‘‘The history of this organisation isn’t that great, so part of it is getting the community’s perception turned around. I’m about building relationships and making relationships.
‘‘It’s vital that we do that. At the end of the day, Rendell on Reed is needed.
‘‘My philosophy is that I’m not part of a losing team. I like helping teams develop and realise their potential. The potential we are all aiming for is
gold standard. We have a really strong team and it’s going to take some time, but these things can’t be turned around overnight.’’
HIL Management Services Ltd clinical operations manager Pam Joll said she was confident Rendell on Reed was heading in the right direction.
‘‘I think we’ve got a fantastic team in place.
‘‘We’ve got the right staff and the right culture and I think that’s very positive. The residents are more settled and it’s a great place to be, going